The organisation said it might be able to review concerns from customers who had a complaint about motor financing in the islands.
“Complaints about motor finance provided in the Channel Islands fall within the statutory remit of the Channel Islands Financial Ombudsman to review,” CIFO added.
“Where we find a complaint has merit, we can award compensation for loss incurred up to a maximum of £150,000.”
CIFO said people should first contact their loan provider, the car dealer who arranged the financing and/or the actual lender before bringing a complaint to the ombudsman.
A statement from CIFO added: “If you are unhappy with the outcome, or you do not receive a response within three months of raising your complaint with your dealer and/or lender, you can bring your complaint to CIFO for independent review.”