Fortis Healthcare plans to maximise the potential of its existing hospitals, expand bed capacity, and refine specialties. In an interview, Competition in any industry is beneficial, especially in healthcare. As data on hospital outcomes becomes more transparent, similar to practices in the US and other developed nations, Fortis is prepared to publish outcomes comprehensively. We believe in transparency and aim to expand our reporting outcomes significantly.
Regarding Delhi NCR’s capacity, I am optimistic about its ability to absorb another 2000–3000 beds. The city’s rapid growth continues to attract both domestic and international patients, ensuring that such capacity will be utilized. While competition is not a concern, we have established a robust clinical governance system at Fortis. This includes the Fortis Medical Council overseeing major medical policy decisions, hospital-level medical councils, and rigorous risk management processes. These measures are integral to improving healthcare standards and managing competitiveness effectively.